FAQ

FAQ

• Where is Evernow available?
• Can I use insurance to pay for Evernow?
• Are there non-hormonal treatment options for my symptoms?
• What are bioidentical hormones?
• How long can I use hormone therapy?
• How do I know menopausal hormone therapy is right for me?

Billing and shipping

• Can I returned unopened medication?
• How do I update my card on file?
• Can I use my FSA or HSA to pay for Evernow?
• Can I get multiple months of medications?
• What’s my billing date?
• How do I pause shipments?

Membership services

• How do I message my provider?
• How do I contact support?

Account

• How do I cancel my account?
• How do I update my payment information?
• How do I update my shipping address?

Medication and treatment

• Paroxetine
• Progestin (progesterone)
• Estradiol (estrogen)
• What medications does Evernow prescribe?